Storm damage, accident damage, water ingress, hail, theft. RV Now manages the entire insurance process — assessment, quoting, insurer liaison, repair, and final inspection. You pay your excess. We do everything else.
Filing an insurance claim on a caravan can be infuriating. Endless phone calls, unclear quotes, repairers and insurers blaming each other for delays, and a van that's stuck waiting for someone to take ownership of the process.
RV Now flips that. From the moment you call us with damage, we own the claim end-to-end. We come and assess. We document everything to the standard your insurer needs. We handle the back-and-forth on quotes and approvals. We do the repair. We sign off the work. You pay your excess once and that's it.
Roof damage, window damage, body panel damage from hail, falling branches, or wind events. Common claim type — quick assessment and repair turnaround.
Collision damage, jackknifing, towing accidents, parking damage. Body, chassis, structural, and cosmetic repairs handled.
Internal water damage from leaks, flooding, or storm ingress. Wall, floor, ceiling, and structural timber repairs. Pressure-test verification post-repair.
Warranty repairs liaised with the original manufacturer. We do the work, document it to manufacturer standards, and get you reimbursed.
Aluminium and composite panel repairs, dent and scratch work, paint matching, decal replacement, body restoration.
Storm-damaged or accident-damaged awnings. Often the most common single claim — we handle the assessment and replacement directly.
If your van is potentially a write-off, we provide the assessment your insurer needs to make the call. Often saves a long battle over repairability.
Repairs after recovery from theft — broken locks, forced entry, damaged interior. Often combined with security upgrades.
Once repairs are complete, we do a full final inspection. You get a written sign-off, the insurer gets the documentation they need, you get your van back.
Tell us what happened, send photos if you can, give us your insurer's name. We'll book an onsite assessment fast.
Onsite damage inspection with full photo documentation. We write the quote in your insurer's preferred format.
We submit the quote and liaise directly with your insurer. They approve, we proceed. Any pushback, we handle it.
We do the work — onsite where possible, at our facility for major work. You pay your excess once, when convenient.
Final inspection, written completion report sent to you and your insurer. Van back on your driveway.